All services provided by Chaosang Valve are aimed at creating more value for customers. Timely, high-quality, professional is the characteristics of ChaoShang after-sales service. Chaoshang Valve can provide you with a full set of technical data, drawings and product specifications, production schedules, production inspection and control plans for your project needs within the first time. Professional quality control personnel for your after-sales products to provide detailed quality tracking. Professional customer service and technical personnel to provide on-site unpacking inspection, installation guidance, commissioning and technical training services. Chaoshang Valve cherishes every communication with customers, and the complete set of industrial valve solutions and perfect after-sales service can help you meet the challenges at any time.
Service ability Spare parts sales Operation and maintenance Customer feedback Chaoshang Valve has a high-quality valve maintenance and consulting team with high professional orientation and excellent equipment level;
Quality system integrity, effective operation, teamwork; for the majority of customers at home and abroad to provide “timely, high-quality, professional” service, our service capabilities and scope include:
● Guaranteed transportation
1, driving before the installation of pipeline technology and construction results on the valve impact assessment;
2, the state of the valve after installation is recognized;
3, the pipeline blowing results of the impact of the valve sealing assessment;
4、Participation in the commissioning of the operating system before start-up.
● Failure analysis and troubleshooting
1、Systematic analysis of potential causes of valve failure;
2, a comprehensive determination of faulty valves in the exclusion process risk sub-risk assessment.
● Product repair, maintenance
1、Provide accessories, equipment and maintenance programs;
2, online or offline maintenance and repair;
3, professional development of maintenance recommendations and programs;
4, oil, natural gas long-distance pipeline all-welded ball valves and main line valve online maintenance or guidance;
5, special regulating valve accuracy of regular calibration and maintenance programs to provide;
6, the customer site maintenance or maintenance of the valve after the establishment of long-term archive links, the same period to establish a regular return visit mechanism.
● On-site technical services
1, valves and pipeline operation related professional and technical advice;
2, about the valve selection recommendations and professional design replacement program;
3, the pipeline process and media impact assessment of the valve;
4、Provide professional equipment to help eliminate factors affecting the operation of the valve.
● Product use and maintenance training
1、Provide professional training courseware;
2, troubleshooting of the actual operation of the exercise, to meet the customer for a full set of industrial valve solutions;
3、Personalized program for customers to develop specific needs, to meet the specific media, flow rate, flow, inspection, testing, maintenance cycle and other maintenance recommendations.
Service Commitment
1、Professional and sincere treatment of each employee, so that they become professionals in this industry;
2、Professional and mature team to provide customers with superb service;
3、Honest service, keeping promises, and establishing long-term partnership with customers.